Terms of service

GraciousTrove – Terms of Service

OVERVIEW
Welcome to GraciousTrove! The terms “we”, “us”, and “our” refer to GraciousTrove. GraciousTrove operates this store and website, including all related information, content, features, products, and services to provide you, the customer, with a curated shopping experience (“the Services”). GraciousTrove is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with our policies (including our Privacy Policy and Refund Policy), describe your rights and responsibilities when using our Services. By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use or access our Services.

1. Access and Account

By using our Services, you represent that you are at least the age of majority in your location or have consent from a parent/guardian. You are responsible for providing accurate, up-to-date information and maintaining your account security.

2. Our Products

We make every effort to display our products accurately. However, product appearance may differ based on your device or screen. We do not guarantee that products will meet your expectations or look exactly as shown. Product details and prices may change at any time without notice.

3. Orders

Placing an order is an offer to purchase. We reserve the right to accept or decline your order at our discretion. Payment must be received and processed before acceptance. Your purchases are subject to our Refund Policy (see Refund Policy). Products are for personal use only, not for resale.

4. Prices and Billing

Prices, discounts, and promotions can change without notice. Prices do not include taxes, shipping, or other fees unless stated. Please provide accurate and up-to-date payment and contact information. You agree to pay all charges as listed, including applicable taxes and shipping.

5. Shipping and Delivery

We are not liable for shipping or delivery delays. Delivery times are estimates only. Once products are handed over to the carrier, risk of loss passes to you.

6. Intellectual Property

All content, trademarks, logos, images, and designs on our Services are owned by GraciousTrove or our partners. You may not use, reproduce, or distribute any materials without our written permission.

7. Optional Tools and Third-Party Links

You may access third-party tools or websites at your own risk. We are not responsible for third-party content, services, or products.

8. Relationship with Shopify

GraciousTrove is powered by Shopify. However, all sales and transactions are with GraciousTrove, not Shopify. Shopify is not responsible for any issues related to your purchases from our store.

9. Privacy Policy

All personal information is handled according to our Privacy Policy (see Privacy Policy). By using our Services, you agree to our data practices.

10. Feedback

By submitting feedback or reviews, you grant us permission to use them for our business purposes.

11. Errors and Omissions

We may correct any errors, inaccuracies, or omissions in product or service information at any time without notice.

12. Prohibited Uses

You may only use our Services for lawful purposes. Any misuse, illegal activity, or unauthorized use will result in suspension or termination of your account.

13. Termination

We may terminate your account or access to Services at our discretion. You remain responsible for any outstanding payments up to the date of termination.

14. Disclaimer of Warranties

Our Services and products are provided “as is” and “as available.” We make no guarantees regarding uninterrupted service, accuracy, or suitability for your purposes.

15. Limitation of Liability

GraciousTrove is not liable for any damages arising from the use of our Services or products, to the extent permitted by law.

16. Indemnification

You agree to indemnify and hold harmless GraciousTrove and our partners from any claims, damages, or expenses arising from your use of the Services or breach of these Terms.

17. Governing Law

These Terms are governed by the laws of India. All disputes are subject to the jurisdiction of courts in Nagercoil, Tamil Nadu, India.

18. Changes to Terms

We reserve the right to update or change these Terms at any time. Please check our website for updates. Continued use of our Services constitutes acceptance of the changes.

19. Contact Information

Questions about the Terms of Service should be sent to us at gracioustrovefoods@gmail.com.

Our Contact Information:

  • Trading Name: GraciousTrove

  • Address: A10 Neela Building, WCC Road, Nagercoil 629001

  • Phone: 9488945040

  • Business Registration Number (FSSAI): 12424009000193